Organisation's Responsibility and Quality Management (190,00 руб.)

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UDC 658.012.4:658.562(075) LBC 65.9(2)я7 Published by the decision of the Editorial Review Board of the Kazan National Research Technological University Reviewers: Prof. G. F. Mingaleev Assoc. prof. F. T. Nezhmetdinova Zinurova R. I. Organisation's Responsibility and Quality Management : tutorial / R. I. Zinurova, A. R. Tuzikov; The Ministry of Education and Science of the Russian Federation, Kazan National Research Technological University. – Kazan : KNRTU Press, 2019. – 144 p. ISBN 978-5-7882-2770-2 The tutorial will help graduate students majored in 27.04.02 «Quality Management», 27.04.06 «Organization and management of science consuming industries», 27.04.07 «High-tech technologies and economics of innovation» to study real practical cases and research work related to the specifics of implementing responsible policy in relation to employees of Russian companies, as well as show examples of best practices in the field of social responsibility of big businesses. The authors also proposed materials that reveal the problems of human capital development, and the principles of sustainable development of Russian enterprises. In addition, a circle of problems has been identified for the development of social responsibility of small and medium-sized businesses at the federal and regional levels. The tutorial also can be useful to undergraduates, graduate students, postgraduate students, scholars and universities’ professors. Prepared at the Department of Management and Entrepreneurship. UDC 658.012.4:658.562(075) LBC 65.9(2)я7 ISBN 978-5-7882-2770-2 © Zinurova R. I., Tuzikov A. R., 2019 © Kazan National Research Technological University, 2019 2

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CONTENTS INTRODUCTION ................................................................................................... 3 RESPONSIBLE BUSINESS OF RUSSIAN COMPANIES AND HUMAN RESOURCE MANAGEMENT THROUGH THE CORPORATE EDUCATION .......................................................................................................... 4 BIG BUSINESS PRACTICE OF SOCIAL RESPONSIBILITY: RUSSIAN CASES .................................................................................................................. 26 INNOVATIVE HUMAN CAPITAL: RESPONSIBILITY OF COMPANIES AND REGIONAL GOVERNMENT ..................................................................... 50 RUSSIAN SMALL AND MEDIUM BUSINESS: FEATURES OF SOCIAL RESPONSIBILITY IMPLEMENTATION ........................................................... 74 INFORMATION TECHNOLOGY AND REPORTING SYSTEM ON CORPORATE SOCIAL RESPONSIBILITY ..................................................... 93 CASES FROM REAL FOREIGN PRACTICE .................................................. 116 16 BRANDS DOING CORPORATE SOCIAL RESPONSIBILITY SUCCESSFULLY ............................................................................................... 116 25 MOST SOCIAL RESPONSIBLE COMPANIESOF THE WORLD .............. 121 CODE OF CONDUCT OF BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY .............................................................................................. 128 REFERENCES ..................................................................................................... 133 142

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